Refund Policy

Your satisfaction is our priority, and we aim to provide a smooth and trustworthy shopping experience.

Refund/Return Eligibility:

We accept returns or refunds only under the following conditions:

  • The item received is damaged, defective, or incorrect.

  • You have notified us within 7 days of receiving the parcel.

  • The product is unused, unwashed, and in its original packaging.

Process:

  1. Email us at customercare@aikpret.com with your order number and reason for return.

  2. Attach clear pictures of the product and packaging.

  3. Our support team will review your request within 48 hours and guide you through the next steps.

Refunds are made via bank transfer or original payment method within 5–7 working days after approval.

Please Note:

  • We do not accept returns for size issues or change-of-mind.

  • Sale items and customized orders are non-refundable.